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FrequentlyAsked Questions

Answers to the most common questions from our patients in Abu Dhabi about surgery, appointments, insurance and recovery.

APPOINTMENTS

Bookings & Scheduling

You may arrange your appointment via our website online, by calling our reception staff or by visiting Royal Medical Center personally. Our team will assist you find a suitable day, doctor and time for the consultation according to your medical requirements.

No. You may arrange most specialist appointments without a referral. But you could need one with certain insurance policies. Our patient services staff can confirm your appointment and check your insurance needs.

When you make your booking, you may choose your favorite consultant. If the expert is not available, we will provide the earliest available appointment with the same specialization or another skilled doctor.

We suggest that you arrive 15 to 20 minutes before your booked appointment. This gives you time to register, have your insurance checked and fill out any medical documents before your appointment starts.

INSURANCES

Insurance & Billing

We at the Royal Medical Center are tied up with several of the main UAE insurers and corporate health schemes. Before treatment, our insurance department will verify your eligibility, benefits and any applicable pre-authorizations.

Approved insurance often covers many medically necessary day surgeries. Coverage varies by insurer and policy benefits. Our insurance coordinators will help in securing any pre-authorizations that may be needed.

We accept cash, major credit and debit cards, bank transfers and other recognized ways of payment. Flexible payment options may also be offered for some treatments and surgery packages.

SURGICAL

One Day Surgery

One-day surgery enables patients to have their operation and go home on the same day. It provides shorter hospital stays, quicker recovery, fewer infection rates, and more comfort, all while maintaining high standards of patient care.

Our first goal is patient safety. Our surgeons, anesthesiologists and nursing staff are highly experienced and follow stringent international safety regulations and use modern monitoring technology throughout every step of your surgery.

Follow your doctor’s recommendations for fasting, medicines and medical testing. Bring your Emirates ID or passport, insurance card, prior reports, current prescriptions and arrange for a responsible adult to accompany you home.

Recovery time depends on the operation and your general health. Most patients are able to go home within a few hours, with specific discharge instructions, any medicines given if required, and follow-up visits to finish the healing process.

Ready to Take the Next Step?

Book your consultation with one of our specialists today and experience world-class healthcare in Abu Dhabi.

02 666 6610
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